Sigma is located in Kolding, were we are producing high technological machines and processing plants with complete weighing and dosing systems and temperature control. We are in possession of great experience in handling and mixing of low-viscosity to very viscous products, and dosing/mixing and in-house transport of powder products for the food industry, the pharmaceutical and cosmetic industry, and the chemical/technical industry.
Sigma works according to the ISO 9001 standards, and have since 1970 worked up a wide-ranging experience within designing, manufacturing, delivering and servicing when it is about processing and mixing technology.
It is of great importance to Sigma, that we at all levels are considered a competitive, effective and flexible sparring partner, who can save the customer from the often too long times of delivery. By a flat organization, a tight administrative control and effective design and calculation tools, we secure that the customer experiences an economic saving compared to the prices quoted by the competitors on the market.
Sigma has worked up a solid and deeply rooted network cooperation with a professional team of subcontractors who assist in making the individually adjusted solutions. Besides this, the network consists of system developing people, suppliers of electronic, sheet metal working companies and turning/milling specialists. All economic calculations, item lists, production control, quality control and other administrative routines are managed for all the subcontractors from our office located on Gejlhavegård 14a in Kolding. At the same time, by means of our "just in time" system, the customer can always be sure that quality, price and time of delivery are according to the promised.
At Sigma we have always had great focus on development. Actually, we have not always manufactured the plants by ourselves, but in periods solely focused on the very development work. Today Sigma manufactures all plants, as we believe that only in this way we can undertake the guarantee that all our plants live up to our heavy demands on quality in all details.
Parallel with the production, we constantly have several experiments running, in order to secure that also in the future we will be able to keep our leading position when talking about mixing. Among other things, we make research in dispersing and homogenizing, as we are of the opinion that concerning these subjects there are still undiscovered possibilities of carrying out the process with less power consumption and less working up – resulting in a higher quality. That is really the whole purpose of our development work: constantly to assist the customers in delivering the supremely best quality of the market.
Of course, it is important to protect your interests when you are one of the leading companies. On the contrary, it implies the risk that the development is going to be too one-sided and laboratory-theoretic. Consequently, we think it is necessary with a certain openness and cooperation, with customers and partly with the relevant authorities.
OUR VALUES: Delivery – Quality – Performance.
We provide after just in time system and strive to beat our goal.
When doing the job, we understand both the risks and opportunities in the involved, and we know how to handle it and take pride in keeping the delivery dates as we promise.
Making money is creating new opportunities and resources to look to the future, both for us and for our customers and partners.
Commercial edge is to the benefit of us all.
We reward the achievements that you have and adapt them with our values.
Sales and delivery conditions
Setting-up and mounting of the plant are carried out by customer and are consequently not included in Sigma's supply. If it contrary to expectation appears that parts of SIGMA's supply are not corresponding to drawings and descriptions this must be reported to SIGMA in writing immediately upon receipt. In case of missing parts, the price of the parts will be deducted by payment of the plant. Before delivery of the parts we will forward an invoice for payment.
By lacks or faults these will be valued by SIGMA, and the amount will be deducted by payment of the plant. If you as the purchaser of the plant is to blame that the plant cannot be delivered to the end user punctually this fact has no influence on the payment of the remaining amount due, as previously described 30 days after time of delivery.
Service and guarantee conditions
When the buyer/end user has kept the terms of payment SIGMA takes over the following service: For new products of our own manufacture we undertake during the service period to repair or replace parts, which are useless because of provable defects in material, constructions or performed work. Buyer/end user must immediately inform us about the arisen defect or lack.
Duration of guarantee is with effect from date of initial operation and 12 months ahead, with maximum 2000 hours at a daily operation of 8 hours. The product is covered by our guarantee conditions in 18 months from the date of delivery stated by us. For any changed parts, the guarantee period is 12 months, to count from the date of initial operation.
Our service does not include the result of normal wear and tear, overload, use of incorrect lubricant or insufficient care fr om the side of buyer/end user. If buyer/end user without our agreement may let work be performed by other companies than ours our service is annulled for the parts in question, and we are not refunding costs or invoices from such work.
The documentation is an integral part of the supply and will be forwarded at the same time delivery takes place or not later than 8 working days after the delivery of goods. The documentation includes 1 set of complete technical documentation as the following: Drawings, assembling instruction, manual, greasing instruction, maintenance instruction, spare part lists.
Machinery and equipment delivered by SIGMA ApS remain the property of SIGMA ApS until payment in full has taken place.